We recently made the decision to purchase a BMW. My husband does not like looking at cars all day long, nor does he like high pressure sales people. I reviewed the website for BMW Monterey and found a used BMW that looked perfect for our needs. I placed only one call to the sales department and they made the rest of the process extremely easy. Our sales representative, Gabe, was very knowledgeable and a pleasure to work with. He was very professional, prompt and provided excellent service. We feel confident that we purchased a great car.